Terms of service
OVERVIEW
These terms apply to DissApparel users, covering fashion product purchases and services, optimized for the apparel industry to protect your rights.
SECTION 1 ONLINE STORE FUNDAMENTALS
1.1 Eligibility
- Must be of legal age; parental consent required for minors (prevents unauthorized purchases of size-specific apparel).
- Prohibited uses: Tampering with brand logos, counterfeiting designs.
1.2 Conduct Policy
- No bulk purchasing/reselling of hot items (e.g., limited-edition dresses, co-branded jackets); accounts may be terminated.
- Unauthorized use of product images (e.g., for counterfeit listings) is forbidden.
SECTION 2 ORDER & PRICING TERMS
2.1 Purchase Limits
- High-demand items (e.g., sold-out jeans, celebrity 同款 tops) limited to 2 units per order.
- Frequent orders from the same address may be canceled as potential reseller activity.
2.2 Pricing Details
- Promotions (e.g., "Buy 1 Get 1 Free") apply at checkout; gifts while supplies last (e.g., free custom belts with purchases).
- Cross-border prices exclude duties, with estimated taxes shown at checkout (for high-value items like fur coats).
SECTION 3 PRODUCT & SERVICE DISCLOSURES
3.1 Sizing & Color Disclaimer
- Size charts based on standard mannequins; actual fit may vary (includes detailed measurement guide).
- Color variations may occur due to monitor settings; refer to physical samples for accuracy.
3.2 Service Modifications
- Temporary service changes (e.g., designer collection discontinuation) notified 3 days in advance.
- Seasonal products (e.g., winter down jackets) are limited-edition.
SECTION 4 RETURNS & EXCHANGES
4.1 Hygiene Policy
- Intimate apparel (e.g., underwear, socks) are non-returnable except for quality issues.
- Samples/gifts non-returnable unless with the main product.
4.2 Quality Issues
- Report loose threads, color bleeding within 48 hours with photos/videos for return/exchange.
- Size discrepancies require body measurements for exchange (includes free tailoring service terms).
SECTION 5 THIRD-PARTY SERVICES
5.1 Brand Direct Services
- Some products (e.g., designer collaborations) fulfilled by brands, with after-sales handled by them.
5.2 Tool Disclaimer - The "Virtual Fitting Tool" is for reference only, not a sole purchase basis.
- Disputes from third-party tools (e.g., styling apps) are not our responsibility.
SECTION 6 LIMITATION OF LIABILITY
6.1 Fit Disclaimer
- Fit results are not guaranteed (e.g., slimming styles may vary by body type).
- No liability for damage from improper care (e.g., shrinkage from wrong washing).
6.2 Intellectual Property
- Apparel designs, patterns are copyrighted; unauthorized use is prohibited.
- Users liable for third-party IP infringement disputes.
SECTION 7 TERMS UPDATE & DISPUTE RESOLUTION
7.1 Amendment Notice
- Major changes (e.g., return policy updates) post on the homepage and via email.
- Promotion terms may update real-time; confirm before participating.
7.2 Governing Law
- Governed by U.S. law; disputes litigated in New York courts.
- Invalid clauses do not affect others (e.g., age restriction remains valid).
CONTACT US
- Email: support@DissApparel.shop (subject: "Terms Inquiry + Order Number", e.g., "Returns Policy + DRESS20250617").
- Phone: +1 914 844 9501 (Mon–Fri 9:00–18:00 EST, press 2 for fashion support).